Reference

How jj3 Handles Your Personal Information

Your account data belongs to you, and we treat it that way. This policy sets out exactly what we collect when you use jj3, why we collect it, how long we keep it, and what you can ask us to do with it.

Account data is encrypted at restJazzCash and Easypaisa payment details handled separatelyYou can request a copy of your dataContact our team to correct or delete informationRaast transfers logged only for transaction verification

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Data We Collect and Why It Matters

jj3 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide at registration — your name, contact number, and email address. If you deposit using JazzCash, Easypaisa, or Raast, we record the transaction reference and amount to reconcile your wallet and confirm funds have

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cleared. We do not store your mobile wallet PIN or full account credentials; those stay on your device and with your payment provider. We also collect device and session data — your IP address, browser type, and session timestamps — to keep your account secure and
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detect unusual access patterns. If you contact our support team, that conversation is logged so we can follow up accurately. We use this data only to run your account, process payments, and respond to support queries. We do not sell your personal data to third parties,
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and we do not share it with advertisers. Data is retained for as long as your account remains active and for a period after closure as required for financial record-keeping under applicable rules. Where local law in Pakistan requires us to share data with regulatory authorities,
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we comply — but only to that extent.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Query

If you want to access, correct, or remove your personal data, our account support team handles these requests directly. You can reach us through live chat inside your account dashboard, by email, or through the help section on mobile. We aim to acknowledge your request promptly and resolve it within the timeframe required by applicable rules. For payment-related data queries — such as whether a JazzCash or Easypaisa transaction record has been stored — include your transaction reference number when you write in.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply SSL encryption across all account pages and payment flows. Cookie settings can be adjusted from the preference panel in your account, and you can opt out of non-essential cookies without affecting your login or payment functions. If you believe your account has been accessed without your knowledge, contact support immediately and we will review the session logs tied to your account.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted via SSL. Stored account records use the same standard, keeping your registration and payment history protected.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how features are used. You can turn off non-essential cookies from your account preference panel at any time.

Data Retention Policy

Active account data is held for as long as your account is open. After closure, we keep records for the period required under applicable financial rules, then delete them.

Your Right to Request Changes

You can ask us to correct inaccurate details, provide a copy of what we hold, or delete your data where permitted. Requests are handled through live chat or email support.

Common Questions About Your Data at jj3

Below are the questions we hear most from account holders about how their data is managed, what rights they have, and how to act on those rights. If your question is not covered here, reach out through live chat or email.

We collect your name, mobile number, and email address at registration. If you deposit via JazzCash, Easypaisa, or Raast, the transaction reference and amount are also logged for wallet reconciliation.

No. We never store your mobile wallet PIN. Payment authentication happens inside your JazzCash or Easypaisa app. We only receive the transaction confirmation and reference number.

Contact our support team via live chat or email with your registered number and a data access request. We will pull together the relevant records and respond within the required timeframe.

Yes, where permitted by applicable rules. Some financial transaction records must be retained for a set period after account closure. Outside that, we will remove your personal data on request.

We do not sell or share your data with advertisers. We share it only with payment processors like JazzCash and Easypaisa to clear your transactions, and with authorities where local law in Pakistan requires it.

Go to account Settings on mobile or desktop, or contact support via live chat. For name corrections, our team may ask you to verify identity before the change is applied to your record.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountjj3 Login InfoFAQ

How jj3 Handles Your Personal Information

Reach Us About Your Privacy Query

Data Handling, Cookies and Account Security

Encryption in Transit and at Rest

Cookie Controls

Data Retention Policy

Your Right to Request Changes

Common Questions About Your Data at jj3

01 What personal data does jj3 collect when I register?

02 Does jj3 store my JazzCash or Easypaisa PIN?

03 How can I request a copy of the data jj3 holds about me?

04 Can I ask jj3 to delete my account data?

05 Does jj3 share my data with third parties or advertisers?

06 How do I update incorrect personal details on my account?

Privacy Policy

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